Thursday, May 24, 2012

Business Sales Manager ? Plusnet Careers

Here at Plusnet, we?re very proud of our award winning products and services and our high level of customer support.? We recognise that our people are critical to the success of our business so that?s why if you work with us we?ll give you a competitive salary, a generous bonus structure and a free lunch.

So if you want to be part of a fast growing business that puts its people at the heart of what it does, please apply today.

Business Sales Manager

A vacancy has arisen for a Business Sales Manager to work in our Commercial Department.?The role holder is responsible for driving business sales through defining a clear sales strategy.? The sales manager will own a sales forecast and work to defined volumetric and financials target defined by the Head of Business.? Responsibilities include: new business generation and management of prospects from initial contact through to contract signature, line management of sales resource, bid governance and ongoing relationship management to optimise revenue and volume.

The role holder drives the sales of Plusnet?s Business products and services to Small Businesses through Indirect channels.? The role holder will help set and influence the Indirect channel sales strategy in the dealer/distributor/partner channels.? He/she will work to a volumetric target and will be responsible for a creating the Plusnet substantial distribution network including management of an indirect sales team.

Core skills include: self-driven, results-oriented, accountable and ability and desire to take ownership.? The role requires the ability and confidence to deal with people at senior management level and able to work under pressure and to targets.

An understanding of the sales process and techniques and broadband industry are key requirements of the role.

Detailed Roles &Responsibilities are as follows:
Work with Head of Business and Operations Manager to define Plusnet?s Indirect Business sales strategy.
Understand Business and Indirect Channels market and use this knowledge the shape Plusnet?s Indirect sales Channel strategy including key drivers, influences and developments competitive and portfolio landscape.
Work with the Business Acquisition Marketing Manager to define and execute marketing activities to support Indirect sales channel launch and indirect partner acquisition.
Work closely with BT Business Indirect channel teams to maintain and evolve a dual brand channel strategy to optimise acquisition whilst minimising cannibalisation.
Define and own Indirect Channel volumetric targets for all Plusnet Business products and services.
Define the commercial proposition including dealer commissions linked to volume performance.
Define and execute new business generation activities within Indirect Channels to achieve an agreed set of volumetric and financial targets by identifying verticals or sectors for new business generation.
Work closely with PR team to promote the Plusnet Indirect Sales programme in the media.
To proactively define and target acquisition accounts through management of proactive telephone activity and face to face interaction.
Manage and maintain a prospect list and order pipeline.
Define proposals, documentation and legal terms ensuring compliance with a defined product portfolio, pricing matrix and any regulatory considerations.
Work with Head of Business, Operations Manager and Commercial finance to follow bid governance process on acceptable financial risk on a per opportunity basis prior to issuing contracts.
Manage all aspects of the sales process from initial enquiry, tender / bid response, proposal generation, contractual agreement and handover to operations for establishment.
Implementation and management of an Indirect sales team.
Proactively contribute and recommend improvements to Plusnet?s Business proposition.
To identify and secure cross selling and up selling opportunities within existing channel partners.
To actively participate in sales initiatives and marketing campaigns.
To proactively inform customers and channel partners of new products.
Work closely with business partners, create relationship, develop and drive proactive approach into assigned accounts.
Seek opportunities to drive product take up, and improve product margins through pricing, usage and cost reduction.
Work with customers and key suppliers to ensure effective delivery of products to maximize sales / margin.
Work with Service Delivery Managers to handover new customers to in-life delivery.
Maintain an Account Management relationship with customers to drive volume and ensure all customers meet contractual commitments.
Own all sales/commercial discussions with existing customers on re-contracting and / or contract renegotiations.

Key Skills:
High level of education.
Proven telephone sales track record with experience in B2B sales / business development.
Experience in building strong customer relationships.
Broadband industry experience preferred.
Excellent ability to communicate and negotiate via telephone.
Excellent ability to understand and articulate customer requirements in order to propose solutions and benefits which meet and exceed customer requirements.
Strong planning, organization and sales reporting skills.? Being able to prioritise pipeline activities is a must.
Excellent decision making and problem solving skills with attention to detail.
Strong team player.
Literacy and Numeracy: Able to construct customer deals within agreed financial parameters.? Good business acumen and competent communicator of business quotations and proposals.

Please clearly state your current salary and package details within your CV and upload via the link below.

https://tbe.taleo.net/NA9/ats/careers/requisition.jsp?org=BTUK&cws=1&rid=1643

To apply for this position, please email recruit@plus.net with your C.V. and a covering letter.

Please make sure you include the job title and your full name in the subject line of your email.

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